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Support Policy

Annual Maintenance Service: Includes technical support and all product updates and new versions within a 12-month period.

Technical Support Requests: Technical support for the Desktop management products listed below is provided to customers with current Annual Maintenance Service. To make a support request, please fill out our Support Request Form.

License Key and Customer Service Requests: Please fill out our Support Request Form.

This policy is subject to change.

 

Product Support    

Support Forms    

Please use one of the following forms for all technical support and customer service requests. Before contacting support please see our Support Policy and other resources provided on this Support page for links to the on-line product help and FAQs, which have answers to many questions.


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