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...your support is really great. I buy a lot software
on the net and the support you provide is outstanding,
I have never got this kind of support of a software
before. This is my second ticket with Visualware
and the first one was handled as good as this one.
It is a pleasure to buy products from you. We use VisualRoute as our primary Web troubleshooting tool. Of course, PING and TRACEROUTE work, but your product puts all the information together in a very neat and easy to read format that tells us where the problems are. ...a very well designed product that is easy to use and very informative. CUDOS! -- Kevin Buchanan, MIS Director, Lexington Memorial Hospital Your Trace Route Map is an excellent educational tool and really helps to set you apart from the competition. Thank you for such a well designed program at such a reasonable price. -- Charles M. Barnes, President, CAMCO, INC. This is the most excellent product I have ever come across, locating faulty routers, display dropped data, and whois at the click of a url, amazing. VisualRoute has been extremely useful for us. We refer many of our users to it when they have connection problems to our service. It gives them an interface that anyone can use and it gives us the information we need to help diagnose their problems. -- Gregg Strickland, Live365.com This is a testimonial on what a great product VisualRoute has served me in a recent case of online fraud that was in progess. Another police agency asked for my help in tracking down a perpetrator who was using the internet as a means to defraud people out of money for pirated copies of Windows. The requesting police agency believed the perpetrator was in Canada but when I had received a copy of one of the e-mails 'she' had sent, by reading the headers and obtaining an IP address I was able to utilize VisualRoute to locate the 'real' internet service provider at which time a subpoena was obtained for a local ISP in southern Mississippi and ultimately shut down the operation which resulted in the arrest of the perpetrator. Thank you VisualRoute for a great program. Without you this criminal would have caused many more financial losses to vendors that has copyrights to such software. Police are constantly searching for tools to catch the criminals as they seem to be getting smarter each day. With VisualRoute, we were able to stay one foot ahead of the this person. You can run but you can't hide from VisualRoute. Thanks again for a great product. -- Capt. Chet Bowen, Pearl River Police Dept.Here's a story about Visual Route you may find
interesting. For the past four years until this
past July I lived in Accra, Ghana and traveled
throughout West Africa where I met many people
and made many friends. A couple of months ago,
September I believe, someone put up a pornographic
website with the domain name www.accrawomen.com.
Well, many people in Accra and other places in
Ghana were very upset. It hit all their newspapers
and radio talk shows. Everyone wanted it taken
down but nobody knew what to do about it. A few
friends there asked me to help so with your software
it only took a few minutes to get the person's
name, address and phone number plus the host's
info, too. I knew it might be wrong to disclose
this information but I went ahead and sent it
to a government agency, newspapers and radio
stations. The government picked up on it and
it hit the newspapers and the talk shows, too.
The next day the site was down but I never did
find out how it happened. I got an official thank
you from the government. I have been an investigator for nearly 35 years and [VisualRoute] is a great tool as a lead producer -- quick, efficient, and accurate to a point, this is fantastic. -- AM VisualRoute is both innovative and very very useful. -- Ralph Pearson Well presented, easy to use interface. Large range of features. Best program I have used yet! Well Done!! - Bart Ritchie For a complete beginner in diagnostics it made me feel like a pro. - Keith Foreman Greetings! It helped get the cable ISP to which I'm subscribed rushing to fix their line at my place. - J. Schreiver The most useful program for tracing and more... - Mirko Nicoletti, Futura - SoftWare & NetWorking S.n.c. This is a very easy to work with and install. It gives you all of the necessary information and you can scale the information accordingly. Visually, it is very easy to show what is happening, and the snap graph function is great. - Sam Woo, Cox Communications Functionality to add places, domains. Save maps, whois lookup!! brilliant!! i love it!! - M. Hubz, British Telecom Easy to use, easy to read, easy, can you guys/gals see the smile on my face? This tool is invaluable! ...you have an outstanding tool here ladies and gents. - Tory Skyers, The Sasha Company I'm gushing with joy right now...this is the tool [VisualPulse] I've been looking to buy for AGES, but I couldn't find anything out there that did it for a reasonable price. The funny thing is that I've owned VisualRoute for several months (and I love it, too!) - Kevin R. Smith, Website Results An excellent troubleshooting tool very easy to use. - Greg Przybyl, Galegroup This application is really cool. In fact, its worthy of a Too Cool for Words award. I wish all applications were this easy to use and see results from. - Chris Spera, WUGNET User-to-User Reviews Superb utility! I've never tried a program and bought it so quickly. Keep up the good work! - Doug Kaye Wow. I wish every software company moved as fast as you do. - Pascal I was having lots of problems getting to our web sites until I ran VisualRoute and was able to narrow where the problems were. I called my ISP and gave them the names of the problem nodes and voila, my connections are now a LOT faster. - Jim Starke Thank you for such a excellent trace route. - Randall Reed VisualRoute is a sweet program. I'm certainly going to tell all my friends about it. - Peter Marks Just wanted to say that this is a wonderful application for traceRoute, and have used it for about 5 minutes, and already helped us in our diagnostics between our office in Delaware and one of our client clinics in Australia!! - Dustin Britton |



