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Contacts: Julie Lancaster
Shoor & Company
VisualRoute®8.0 Offers ‘Intelligent Traces’ for Quick Identification of Internet Connectivity Problems
Application pinpoints where data traffic is lost or blocked, shows geographical path of a connection
TURLOCK, CALIF. – January 27, 2004 – Visualware Inc. today announced the release of VisualRoute 8.0, an integrated diagnostic tool that quickly locates Internet bottlenecks. VisualRoute helps network administrators and support staff reduce costs and improve customer satisfaction by greatly simplifying the process of troubleshooting network connectivity problems.
VisualRoute 8.0’s Internet protocol (IP) tracing capabilities use multiple protocols, including ICMP, UDP and TCP, which provide more thorough reporting of IP routing. In addition, VisualRoute enables application port and IP service testing. Users can now easily validate the availability of widely used IP application services, such as POP3, FTP, SMTP and DNS, in addition to standard HTTP services.
VisualRoute enables network administrators to see precisely where and how the traffic is flowing between two points on the Internet. The application integrates several Internet technologies, such as traceroute, ping, whois and reverse DNS, and automatically analyzes this data to assess Internet connectivity to a user-specified destination. The results are displayed in a table and world map, along with reports of the performance of each portion of the route.
VisualRoute’s unique ability to identify the geographical location of IP addresses, along with the Internet service provider for the IP, also provide key information to help determine threat levels of a hacker attack and to investigate and report an intruder or suspect.
Key features of VisualRoute 8.0 include:
- Improved tracing capabilities, providing more powerful "intelligent traces" using multiple Internet protocols, such as ICMP, UDP and TCP, to reach more destinations with greater accuracy.
- A zoomable physical world map, in addition to VisualRoute’s traditional political map, enabling users to see the actual path to an IP address or Internet host.
- Application port and IP service testing, allowing administrators to easily validate the availability of IP application services, such as POP3, FTP, SMTP and DNS.
- An updated geo-IP database, which more accurately identifies the geographical locations of IP addresses.
- New display options, for greater flexibility of report presentations.
VisualRoute 8.0 is available as a Personal Edition ($49.95) for use on individual personal computers, and as a Server Edition (starting at $249), which includes Web server functionality that provides remote access to multiple users. VisualRoute is available on the Windows, Mac OS X, Solaris and Linux platforms. Free, 15-day trial versions may be downloaded fromwww.visualware.com.
About Visualware Inc.
Visualware’s enterprise solutions include a suite of products and OEM technologies that enable any business to view, report and troubleshoot a customer's actual transaction response time anywhere in the world, as it happens in real-time. By innovating technology that accurately measures the actual application service level directly from the customer’s own workstation, including servers and devices across the Internet cloud, Visualware solutions provide a true picture of service to the customer. Visualware’s Personal User solutions enable users to gain control of their Internet usage, by providing visibility to where security threats originate and quickly pinpointing where connectivity bottlenecks occur. For more information, visit www.visualware.com.
© 2004 Visualware Inc. All rights reserved. Visualware is a registered trademark of Visualware Inc. All other product names and brand names are trademarks or registered trademarks of their respective owners.