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Contacts: Julie Lancaster
Shoor & Company
Visualware Enhances Network Monitoring Solution with Automated Traceroute Capture
VisualPulse 3 Now Automatically Traces, Logs Connectivity Problems
TURLOCK, CALIF. - January 8, 2003 - Visualware Inc. today announced that it has significantly increased the functionality of its popular network monitoring solution, VisualPulse. VisualPulse 3 now allows network administrators to automatically capture traceroute (network routing), diagnostics so they can quickly isolate the cause of interruptions and slowdowns in Internet service delivery.
VisualPulse 3 monitors the availability of network devices, Web pages and application ports. The solution's new traceroute capability adds a valuable analysis tool to help administrators pinpoint the specific segment of a network connection where data is being lost. Diagnostic information is automatically captured when a warning or critical threshold is passed, allowing administrators to review the connectivity detail at the moment the problem happened.
"A major headache for any organization providing services over the Internet is determining where a connectivity problem occurs. Is it at the end-user location, the ISP, the application provider or an intermediary location somewhere along the route?" said Julian Palmer, chief marketing officer for Visualware. "VisualPulse's traceroute capture feature now allows administrators to identify the exact source of service delivery problems, and determine the frequency and trends of interruptions, so service can be quickly restored to customers."
VisualPulse starts at $295 to monitor up to 10 locations. It is available on the Windows, Linux, Solaris and FreeBSD platforms. A free, 15-day trial version of the product may be downloaded from www.visualware.com.
About Visualware Inc.
Visualware Inc. is a leading provider of innovative solutions that better manage services provided to Internet/Intranet customers and end-users. For Internet performance purposes, Visualware provides products that can quickly locate application or infrastructure delivery problems so they can be fixed immediately, eliminating downtime and unacceptable service delivery rates. In the Internet security arena, Visualware develops tools that help identify and track unwanted visitors to a system, and helps determine the identity of visitors through a unique IP geographical location capability. Visualware's software products aid organizations in providing fast and responsive Web sites for their customers, in obtaining customer location information for marketing and verification purposes, identifying hackers attempting to breach the security of their networks and protecting against credit card fraud. For more information, visit www.visualware.com.
© 2003 Visualware Inc. All rights reserved. VisualPulse is a registered trademark of Visualware Inc. All other product names and brand names are trademarks or registered trademarks of their respective owners.