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VISUALWARE NEWSLETTER, Vol. 4, Issue #4                  April 28, 2004
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In this issue ...

1. VISUALROUTE v8.0e (Win) -- This latest update addresses a change in
ARIN network information, causing IP location information not to appear.

2. MYSPEED SERVER v3.3 -- Internet speed test results now include a
quality of service test, upload burst speeds and maximum pause duration.

3. DESKTOPPROFILE v3.0 -- This new version of Visualware's premier
Internet service management application is packed with new features.

4. NEW WHITEPAPER AVAILABLE -- 'An Architectural View of Application
Performance Management', an in-depth research paper by APM Advisors.

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1. VISUALROUTE V8.0e (Win) -- this important update addresses a change
in access to the ARIN network reporting information, causing IP locations
not to be displayed in the location column or map. Registered v8 users
may download and install the update using their current license,

http://www.visualware.com/personal/download/index.html

Registered v6 and v7 users may purchase an upgrade at a 40% discount,

http://secure.visualware.com/crm/ShoppingCart?action=upgrade

NOTE: The Mac OS X and Unix v8.0e releases are not yet available and will
be posted soon

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2. MYSPEED SERVER v3.4 -- Visualware's popular Internet speed test tool
now includes additional speed performance reporting, including quality of
service, upload burst speeds and maximum pause length. For additional
information see the MySpeed FAQ:

http://myspeed.visualware.com/faq.html

To try MySpeed on your own Web server, save the MySpeed.zip to your
system, extract the files and view the readme.html for instructions.

http://www.visualware.com/download.html/pub/myspeed/myspeed.zip

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3. DESKTOPPROFILE v3.0 -- This new version of Visualware's premier
Internet service management application is packed with new features,
including new agent plugins to seamlessly measure service performance
for FTP, SMTP, POP3, NNTP and DNS from end-user desktops; and an HTTP
interface to dynamically add hosts and tests, and dynamically extract
data.

Product information:

http://www.visualware.com/enterprise/products/desktopprofile/index.html

New release information:

http://visualware.com/enterprise/support/desktopprofile/newrelease.html

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4. NEW WHITEPAPER AVAILABLE -- 'An Architectural View of Application
Performance Management', an in-depth research paper by APM Advisors. To
download this informative technical paper, please see:

http://www.visualware.com/enterprise/whitepapers/index.html