=======================================================================
VISUALWARE NEWSLETTER, Vol. 3, Issue #6                October 22, 2003
=======================================================================

In this issue ...

1. TRACKING EMAILS -- information is often contained in email headers
that can help you identity the sender

2. VISUALPULSE IDENTIFIES VPN LINK PACKET LOSS -- See how Lonely Planet
Publications determined where network traffic was being lost

3. VISUALROUTE JAPANESE -- now available in Japanese

4. GOTOMYPC 30-DAY TRIAL -- Access your PC remotely via the Web

5. NETWORK WORLD READER's CHOICE NOMINATIONS -- Share your favourite
network management tools with other network professionals

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

1. TRACKING EMAILS -- Did you know that information is often 'leaked'
in email headers, which can help you track an email to the sender? Helpful
information such as the computer name and time zone often provide useful
clues to the sender's identity. For an overview on how emails can be
tracked, see our tutorial:

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

2. VISUALPULSE IDENTIFIES VPN LINK PACKET LOSS -- Lonely Planet

Publications, the popular travel information provider, was experiencing
network data loss across their VPN and Internet sites, often causing
resulting network performance problems. Read how VisualPulse Web Edition
helped locate and report the packet loss, so they could resolve the
problems and improve network service:

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

3. VISUALROUTE JAPANESE -- Visualware has teamed up with Next IT Inc.
of Japan to provide the leading traceroute tool in Japanese. For more
information please see:

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

4. GOTOMYPC 30-DAY TRIAL OFFER -- If you ever need access to files or
applications on your PC while travelling, use GoToMyPC from ExpertCity
for easy and secure access from anywhere via the Internet. Try it yourself
for 30-days with no obligation:

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

5. NETWORK WORLD READER's CHOICE NOMINATIONS -- If you have favourite
network management tools (we have a few that spring to mind!), share
your experience with others and help your preferred tools to be
recognized! Network World Reader's Choice nominations: