=======================================================================
VISUALWARE NEWSLETTER, Vol. 3, Issue #4              September 10, 2003
=======================================================================

In this issue ...

1. QUICK SCREEN/WINDOW CAPTURE TIP -- take a 'snapshot' of you
computer screen display, so you can send or store the display image

2. COMMVIEW -- easily see a full picture of the traffic that passes
through your system or network with this IP packet analyzer

3. DESKTOP RESPONSE -- provides a real-time view of actual web page
delivery by country and identifies problem areas, network carriers

4. CPU INFO -- Quickly check key system parameters such as processor
speed, model number and cache settings

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

1. QUICK SCREEN/WINDOW CAPTURE TIP: Did you know that pressing the
'Print-Scrn' key on the keyboard will capture a bitmap of your entire
screen to the clipboard? Or, if you just want to capture a bitmap of
the currently running application window (not the entire screen, but
just the window with the focus), press and hold the 'Alt' key down, and
then press the 'Print-Scrn' key. To use the captured screen image, run
most any application (like your word processor) and go to the
'Edit/Paste' menu item (or try pressing the 'ctrl-v' keyboard shortcut)
to paste the screen image.

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

2. COMMVIEW: Gives you the inside view to what is happening on your
system or LAN. Data packets are automatically captured and decoded as
they pass through your dial-up adapter or Ethernet card. With CommView
you can instantly see:

- View detailed IP connections statistics: IP addresses, ports,
sessions, etc.

- Alarms that notify you about important events, such as suspicious
packets, high bandwidth utilization, unknown addresses

- View IP protocols and sub-protocols pie charts

- Monitor bandwidth utilization

And during the month of September you can save with these special
offers:

Save $20 on CommView Home for home users:

http://www.visualware.com/personal/products/CommView/index.html

Save $40 on CommView Enterprise for business users:

http://www.visualware.com/business/products/CommView/index.html

Offer ends 30 September, 2003

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

3. DESKTOP RESPONSE: Measures the actual response time of a web page
from the end-user/customer desktop and reports the value in real-time
for all users anywhere in the world. This breakthrough technology can
be implemented in minutes and is seamless to the end-user, it does not
require any software to be run or installed at the end-user location.
The information allows you to instantly see a global picture of:

- Service level by application to improve problem resolution

- Service level by geo-location, Country, City and State to quickly
identify Internet/Intranet problems

- Service level by network carrier and ASN to quickly identify the
source and ownership of the problem

- Service level by customer quickly identifies last mile infrastructure
issues

For product information please see:

http://www.visualware.com/enterprise/products/desktopresponse/

For a live demo please see:

http://desktopresponse.visualware.com/status

-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

4. CPU INFO: Try Visualware's new freeware tool and instantly see system
parameters that can help you diagnose system problems.

http://cpuinfo.visualware.com/