======================================================================= VISUALWARE NEWSLETTER, Vol. 3, Issue #2 August 13, 2003 =======================================================================
In this issue ...
1. MAXIMIZING INTERNET EXPLORER --
full screen Web page display on
demand by using Internet Explorer's F11 shortcut key
2. MYSPEED INTERNET DOWNLOAD SPEED TEST
-- New on-line service! Test the
download speed of your Internet connection
3. DESKTOPPERSPECTIVE -- This new
help desk tool quickly identifies
connectivity problems from the end-user desktop to your website
4. DESKTOPANALYZER -- Quickly
identify connectivity problems caused
by incompatible configuration of an end-user's system
5. TRACKING EMAILS -- Need to know
where an email was sent from? See our
detailed tutorial on how to track an email back to the sender
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1. MAXIMIZING INTERNET EXPLORER:
Have you ever viewed a website within
Microsoft's Internet Explorer and just wanted a little more screen space
to display the web page? The solution is to press the F11 key, which
makes Internet Explorer fill almost your entire screen, except for a
very small toolbar at the top. Just press F11 again to restore the
Internet Explorer window back to its previous position and size.
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2. MYSPEED INTERNET DOWNLOAD SPEED
TEST: Are you getting the download
speed that you are paying for? Try this new on-line service to test the
download of your Internet connection!
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3. DESKTOPPERSPECTIVE provides
support technicians visibility to
connectivity diagnostics originating from remote systems, enabling
quick identification of connectivity problems without imposing on the
customer. There is no need for any remote agent software to be
pre-deployed on the user's workstation, making implementation fast and
easy, and providing immediate benefits with low costs.
DesktopPerspective Product Information:
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4. DESKTOPANALYZER: Oftentimes
connectivity problems are caused by
an incompatible configuration of the customer's desktop system.
DesktopAnalyzer enables quick, easy and secure validation of the
customer desktop environment. Technicians can remotely test end-user
compliance with hardware and software requirements, quickly identifying
problems that have previously been quite difficult and costly to detect.
And DesktopAnalyzer integrates with DesktopPerspective, providing
visibility to connectivity performance from your application server to
(and including!) the end-user workstation.
DesktopAnalyzer Product Information:
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5. TRACKING EMAILS: See this
detailed tutorial on the process of tracing
an email back to its source with the help of eMailTrackerPro and
VisualRoute:
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