Manage & solve remote connection problems |
Accurately measure connection throughput and quality, analyze network route performance and efficiency, quickly identify last mile problems Identifying the cause of remote network problems is a time consuming and costly challenge for application service providers and support groups. Whether trying to resolve a connection problem for an existing customer or prequalifying a new customer for business growth, ensuring connections perform and identifying the cause, when there is a problem, is crucial to reducing support costs and growing a satisfied customer base. MyConnection Server is an application designed specifically to help organizations identify and resolve last mile customer connectivity problems quickly and with little demand for the customer to assist in the resolution process. Why Use MyConnection Server? |
| MyConnection Server overview | Compare Editions |
SOLUTION PACKAGES |
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| MCS MediaCenter • MySpeed • MyVoIP • MyVideo • MyIPTV |
MCS NetworkCenter • MySpeed • MyVoIP • MyVideo • MyIPTV • MyRoute • AlertAdvisor • Automated remote testing • Satellite Servers |
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CONNECTION TEST APPLICATIONS |
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MCS MySpeedBandwidth speed and connection quality testing MCS MyVoIPVoice-over-IP quality testing MCS MyVideoVideo-over-IP quality testing |
MCS MyRouteNetwork route performance testing TV-over-IP quality testing |
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SHARED SERVICES AND COMPONENTS |
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• Browser Connection Testing |
• Automated Remote Testing |
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