1. Open the Run command dialog.
To do this hold down the Windows/Start key and tap the R key
2. Open the Services utility
Type services.msc and click the OK button.
3. Locate Visualware Application Manager - NetQCheckHTML5Agent.exe
This will launch a window similar to the one below. Scroll down and locate theVisualware Application Manager - NetQCheckHTML5Agent.exe(users on BCS 516 or below will see Visualware Browser Compatibility Service).
4. Verify its state is Running
If the service is not running right click on it and click the start option.
If the service is running the BCS should be accessible from the Internet. To check this click here.